Customer Feedback

We would love to know your feedback, so please click on the Trustpilot or Feedback link below and take a couple of minutes to leave a review about your wheels and your buying and collection experience. We are always looking to improve and by sharing your feedback, you will help us and our Master wheel builders improve everything we do!

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Calum Price

15/03/22

Wow, simply brilliant, bought a new bike last summer and after waiting for 6 months for delivery I decided to upgrade wheels in January. The difference is so noticeable, these wheels just roll better and make me feel more in control but also the speed has made me move up a group in my CC. The customer service was great and I really enjoyed knowing the builder etc. Thank you Aeroc, recommend to all.

Site Submission
*****

Richard Warren

10/01/2021

Have just received the wheels and they look great and are really lightweight. I won't be putting them on the bike until the spring so will give feedback on how they ride then. The ordering and build experience has been great. Frequent email and phone updates on progress and Lewis at AW who built them has done an excellent job. From speaking to him when I picked them up, he was also very happy with the way it all worked. It's great to have set of handmade wheels where you know the builder and I'm looking forward to riding on them when the weather is kinder and the winter wheels come off.

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Kevin Fletcher

20/10/21

Bought a set of 38mm Road with 350 hubs. I rate the 350 hubs as I have had them before and the are bullet proof. I love these wheels, they look amazing and ride fast but feel secure with great handling. The build and design is excellent, will be recommending to all.

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Robert Stevens

08/10/21

Seriously good wheels and customer service. These wheels feel and look real quality, they ride brilliantly, look great and I loved the build experience. These are the best wheels I've ever owned and I highly recommended.

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Adrian

01/10/21

Having tried many different wheels over the years I can honestly say that these are at a different level. Upon my first outing I immediately noticed the better handling and smooth transistion over the road, something that I’ve never had with other brands before, it was that noticeable.
As an aside, delivery was super efficient and communication excellent. Would definitely recommend.

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Paul Harrison

01/10/21

Fabulous Wheels - Robust and durable. Brilliant customer service - highly recommend.

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Thomas Nelmes

01/10/21

Very happy with my new wheels, I could feel the difference in the handling immediately.They felt light but also strong.
Great service and I love the fact they were built locally. Highly recommend!

Site Submission
*****

Mathew Lindman

30/09/2021

Wheels look and ride great, Thank you to Greg for a wonderful service and build. Really good experience having the wheels built locally and when collecting, I learnt about the components used etc. Highly recommended.

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Simon Postlethwaite

29/09/21

Fantastic wheels - really pleased with them. Robust and durable. Brilliant customer service - very happy to fully recommend without any reservation.

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Mark Jones

29/09/21

Best wheels I’ve owned by a country mile, an instant performance upgrade and an amazing look to boot.
Highly recommended.

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Mathew Stanford

28/09/21

I’ve had various sets of wheels but these are fantastic. Very light, great look and very responsive.

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Mr Marcus Bryan

27/09/21

Great service did what they said they would do and really helpful I had a couple of quires and they got back to me straight away. I will be recommending them to all my cycling pals. 🚴🏻‍♀️🚴🏻‍♀️

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William Bates

27/09/21

I recently contacted Aeroc with a view to having bespoke wheels made for my bike after years of purchasing what I now consider to be inferior off the shelf products! Absolutely amazed at the technical knowledge and advice I received and I'm looking forward to having my new wheels.The warranty and aftersales service offered are in my opinion second to none. Fantastic website, if only I'd known this was an option years ago!