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Industry-Leading Warranties + Free A+Care Cover

Our 5-year warranty with Free A+Care cover - keeping you spinning 'hassle free' as good as the day your wheels were handbuilt.

5-Year Warranty
 

Your Aeroc performance bike wheels are covered with our 5-year standard warranty, meaning we will repair or replace any material or manufacturing defect, free of charge for 5-years from the date of collection or delivery of your wheels.  Terms Apply*

 

5-year Free A+Care Cover.

When your wheels are fully serviced at an Aeroc Certified Master wheel builder or approved independent bike shop, repair shop or wheel building business, we will include our free A+Care cover, meaning we will replace worn bearings or damaged spokes with a wheel true free of charge for 5-years, hassle free - when accompanied with a full-service history. Terms Apply*

FREE of Charge

  • Worn or damaged bearings replaced 

  • Damaged or broken spokes replaced

  • Wheel tension and true                     

 


5-Year A+Care Conditions
 

Aeroc bike wheels are engineered for long-lasting performance and are hand-built by the leading UK Master wheel builders, so when serviced correctly, Aeroc performance racing wheels will spin for many years of hard riding, in all types of wonderful weather and conditions, as fast and smooth as the day they were precision-built.
 

The servicing must be carried out by an Aeroc Certified Master wheel builder or approved independent bike shop, bike repair business or wheel building business. Servicing can be an independent wheel service or form part of a full bike service. Only genuine manufacturer parts and servicing guidance will be used. We recommend having your wheels serviced at an Aeroc Certified Master wheel building business, but we understand this is not always possible, so we have created this warranty to help with this; if your service center is not Aeroc approved, just ask them to contact us and we'll do the rest.

The service history must include 6-monthly servicing stamps - shown in the servicing record book supplied, and a digital record with Team Aeroc Services. Over the 5-year warranty period, the service record must include 6-monthly interim and 12-monthly full services - more information can be found in your servicing booklet supplied with your wheel purchase.

We are expanding our UK network of Aeroc Certified Master wheel builders and should have one near you soon!

 

Sorry, Legal Stuff.

*Terms applicable to our 5-year warranty & A+Care cover

 

Our 5-year standard warranty and 5-year A+Care warranty start from the day of collection or delivery. Single wheels and wheelsets must be serviced at an Aeroc Certified Master wheel building business or approved independent bike shop, repair shop or wheel building business - this warranty does not cover shipping - spoke replacement claims will require tyres to be removed and tubeless sealant removed and rim cleaned - a charge may be made for this service. All warranty claims must be accompanied by the original service book and digital record, showing an up-to-date service history. Non-Certified businesses must before the first recorded service, contact Aeroc Team Services to be approved, instructions can be found in the service booklet supplied with the purchase. The original owner may transfer this warranty to a new owner on acceptance and confirmation of the transfer by Aeroc Team Services only. This warranty does not cover aesthetics, scratches marks etc. Not covered is Incorrect installation, incorrect adjustment or maintenance of components, (unless carried out by a Aeroc Certified Master Wheel Building Center) parts, or accessories carried out by any 3rd party/person not a approved/professional registered bike shop, repair shop or wheel building business. Damage or failure due to accident, misuse, abuse, intentional damage, or neglect, products modified or used for commercial purposes are not covered by our warranties. Warranties require product registration and proof of purchase. Aeroc and our Master wheel building partners or 3rd party approved bike/repair/wheel building businesses reserve the right to refuse warranty claims to any person who in Aeroc's or our service center partners sole discretion have abused the product, warranty policies or service programs. Not covered by this warranty: decals, brake tracks, UV fade, hub shells, freehubs and rim defects due to normal wear and tear. We do not cover any shipping costs unless authorised by Aeroc Team Services.

 

Our Policies are Extra to Your Statutory Rights and your Rights are not affected by our policies.